An independent pharmacy website for opening times and booked services

Opening hours are the page

For a pharmacy, hours aren't a footer detail. People check them late in the evening, on Sundays and on public holidays, often because they've run out of something. Put today's hours near the top, the full week underneath, and a clear note of any lunch closure, which catches people out more than anything else. Before each holiday period, publish the changed hours as a dated notice, and say where the nearest late-opening pharmacy is if you're closed.

With Anticode, changing the hours is a sentence ("we close at 1pm on Christmas Eve and reopen on the 27th") and the site updates; recent versions stay in history (up to your plan's limit) if you need to put the usual hours back. Keep a short list of holiday notices in a CMS collection if you'd rather edit them in the dashboard.

Services that people can book

Pharmacies increasingly offer appointments: seasonal flu and other vaccinations, travel health consultations, blood pressure checks, contraception advice, minor ailment consultations and medicines reviews, depending on the country and your contracts. Give each service a short section or page covering who's eligible, whether it's free or paid, how long it takes and what to bring.

Bookable on the site

Services delivered one person at a time in your consultation room, such as a travel health appointment or a blood pressure check. Anticode's booking calendar takes one booking per service per day and time slot, asking for the service, day, time, name, phone and email.

Better as walk-in or via another system

Busy flu clinics with several vaccinators running in parallel, or services booked through a national scheme's own system. The calendar doesn't count places or sync with other diaries, so link to the official booking route instead.

Prescriptions: explain, don't collect

Visitors want to know how to get their repeat prescription filled here, whether you deliver, and how long collection takes. Write a plain explanation: how to nominate your pharmacy where that's possible, which official app or surgery route to use for repeat requests, collection times, and delivery rules for housebound patients.

Avoid turning the contact form into a prescription request form. Anticode's contact form asks for a name, email and a message, and a free-text box invites people to type medicine names and conditions you then have to handle as health data in a mailbox. Point them to the proper route and keep the form for general questions, opening-hour queries and delivery enquiries.

Regulatory details and the trust they give

Pharmacy regulators in many countries expect certain details to be easy to find online: the premises registration number, the name of the responsible or superintendent pharmacist, the owning company and how to raise a concern or complaint. Even where it isn't required, a visitor checking that you're a real, registered pharmacy looks for exactly these. The pharmacy is responsible for what its regulator requires; put the details on an About or Regulation page and link it from the footer.

If you do sell medicines online through a separate licensed shop, some regulators require a logo or register link on every page that sells. Anticode sites don't sell medicines, so keep that shop on its own platform and link to it with a clear label.

A layout that works at the counter and on a phone

1. Name, today's hours and a call button.
2. Services with a Book or Walk in label on each.
3. Prescriptions and delivery.
4. Find us: address, parking, step-free access and nearby bus stops.
5. About and regulatory details.

The Technical (IBM Plex Sans) or Swiss (Inter Tight) design systems keep long service lists readable; a green or teal action colour fits the setting. Anticode's design gate checks keyboard focus, alt text and a phone viewport, which matters for older customers who enlarge text. For a neighbouring vertical, see optometrists; the guide to adding a booking calendar covers slot set-up.

What Anticode doesn't cover for a pharmacy

• No medicine sales, prescription ordering or patient records. Use your dispensing system and official routes.
• No capacity-based clinics. One booking per service per slot; a vaccination clinic with many places needs another tool.
• No calendar sync with your pharmacy systems; bookings arrive by email or through a connector such as Google Sheets or Slack.
• No regulatory sign-off. The Privacy Policy and Terms Anticode writes are a starting point, and you supply registration wording.

Questions people ask

Can customers order repeat prescriptions on our pharmacy website?

Not through Anticode's forms. Explain the official route for your area and how to nominate your pharmacy, and keep prescription data in your dispensing system.

Can we take flu vaccination bookings?

Yes for appointment slots with one person per slot. For a clinic with many people per time, use a capacity-based booking system and link to it.

Where should a chemist website show its registration details?

On an About or Regulation page linked from every footer, with the premises registration, the responsible pharmacist and how to complain.